Support

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  • Want to talk to a real person?

    0800 692 876

    Call us between the hours of 9am - 2.30om Monday-Friday

  • Prefer to email?

    hello@mycup.co.nz

    Contact us anytime and we will get back to you as soon as we can!

  • Want to visit us?

    175a Waltham Road, Sydenham, Christchurch

    Open: 9am - 2.30pm weekdays

Watch our video as it answers most questions about how to use a menstrual cup.

Call us on 0800 692 876 (Monday to Friday between the hours of 9am and 2:30pm) if you need more menstrual cup support or help with anything related to menstrual product use. We value all questions and answer them as best we can. It is never an exact science but with practice and confidence you can easily become an expert menstrual cup user in no time!

Frequently Asked Questions!

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I dont know what size to buy!

Now that can be tricky if you have never used a menstrual cup before! Make sure you give us a call on 0800 692 876 and we can ask you a few questions that will help us find the right cup for your body type.

How do I fold my menstrual cup?

There are heaps of different folds you can use to help you insert your menstrual cup. We have easy to follow instructions READ MORE....

I have a tilted Uterus, can I use a menstrual cup?

The uterus is the size and shape of a small pear, weighing around 113 grams. It is positioned upright with the cervix at its base. READ MORE ...READ MORE ...

How do I find my cervix?

One of the first things to do when you are choosing a menstrual cup is to work out how to find your cervix. Here is some practical information to help you find your cervix and READ MORE.......

How do I clean my cup?

Menstrual Cup cleaning is a piece of cake! It sounds tricky at first but as you get used to your cup you will find cleaning it quick and easy. READ MORE....

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Social Enterprise helping to end period poverty in New Zealand

Major Supporter of The Good Fund

My Cup supports The Good Fund by donating menstrual cups to its mahi.